NEO candidate delivery

  • Updated on May 24, 2026
  • Published on Apr 10, 2026
  • 1 minute(s) read
  • Jad Kaddour
  • Aiden Molavi
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NEO Candidate Delivery is the next-generation candidate-facing experience in Cirrus, covering the candidate dashboard, exam delivery, and the score report. Use this article to understand what NEO changes, how to enable it, and how to assign it per assessment.

What NEO covers

NEO replaces the classic candidate experience with a refreshed UI across:

  • The candidate dashboard.
  • The exam delivery screen (the page candidates use to sit the exam).
  • The score report.

NEO Candidate Delivery video walkthrough

What NEO improves

  • Responsive design that works on desktop, tablet, and mobile.
  • Accessibility improvements for a wider range of candidates.
  • Cleaner section layout that makes long exams easier to navigate.
  • Full exam progress visibility at a glance.
  • Dark mode.
  • Time alerts that notify candidates before the exam closes.
  • Updated score reports with clearer results presentation.

Enable NEO on your tenant

NEO is available but not enabled by default. Request activation through either:

  • Your Cirrus Customer Success Manager.
  • A request through the Customer Portal.

Once enabled, NEO becomes selectable on newly created assessments.

Pick NEO per assessment

When creating an assessment, choose the Delivery version:

  • V1 (Classic): the existing candidate delivery interface.
  • V2 (NEO): the new candidate delivery experience.

Delivery version selector on a new assessment

You can roll NEO out gradually and decide per assessment, with no enforced deadline.

Dashboard is tenant-wide

Once NEO is enabled for your tenant, every candidate sees the new NEO dashboard at login, regardless of whether individual assessments use V1 or V2 delivery. Plan your candidate communications accordingly.

What to update when adopting NEO

Plan a refresh of candidate-facing content alongside the technical change:

  • Candidate guidance (How to take an exam at the customer level).
  • Support materials referencing the classic UI.
  • Training content for invigilators and admins.

NEO translation key

The 2026-03-31 release added improved translation handling for NEO candidate delivery (CR-25482). If you are using a non-English candidate language, confirm the translations land as expected once NEO is enabled.

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