User labels are tags you can apply to candidate (or staff) profiles. They make it much faster to find or schedule a group of users without first putting them in a hierarchy. Use this article to add user labels and filter by them.
Add a label to a user
- Open Admin > Users and select a user.
- Click into the label input field on the profile.
- Type a new label, or select an existing one from the suggestions.
- Save.

You can apply multiple labels per user. Labels are flat (no hierarchy), so you can mix them freely.
Use labels when scheduling
When adding candidates to a schedule, type a label in the search field. Cirrus shows every user that carries that label.

After selecting, use the filter icon to refine the selection further by another label.

When to use a label versus a hierarchy
- Hierarchy: persistent organisational structure. Used by themes, permissions, and access control. Changing a user's hierarchy has wide knock-on effects.
- User label: ad-hoc grouping. Useful for "this cohort", "extra time", "needs invigilator interview", "resit candidates", and similar groupings that may change between sittings.
Use labels for flexible, fast filtering. Use hierarchies for the structural decisions about who can see what.
Related articles
- Manually add or manage a user
- Import users via Excel
- Hierarchies
- Labels in library collections for the library-side labels.
