Proctorio settings
- 19 Jan 2023
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Proctorio settings
- Updated on 19 Jan 2023
- 5 Minutes to read
- Contributors
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Article Summary
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There is a range of settings to control Proctorio's behaviour during exams. Learn what those are and how to use them.
Proctorio's remote proctoring solution works based on recordings. The tool records all candidates while taking their exams.
Next, the AI module automatically flags candidates that might have cheated.
In addition, there are many other options and possibilities to ensure the integrity of exams.
Below you learn which options are available and how to use them.
Recording options
These recording options determine what will be recorded. We advice to use this in combination to the Verifying options below.
| Record Video | Require the Test Taker to have a webcam and record the webcam for the entire duration of the exam. Note: Not adjustable if ‘Verify video' and 'Record room at start’ are turned on, make sure to adjust before disabling 'record video' |
| Record Audio | Require the Test Taker to have a microphone and record audio for the entire duration of the exam. Note: Not adjustable if ‘Verify audio’ are turned on, make sure to adjust first before disabling 'record audio' |
| Record Screen | Capture and record the full desktop screen for the entire duration of the exam. Note: Not adjustable if ‘erify desktop’ are turned on, make sure to adjust first before disabling 'Record screen' |
| Record web traffic | Capture screenshots and URLs of any websites visited during the exam. |
Room Recording
With room recording candidates need to show their environment with the camera. Please think carefully about this option because it might interupt the exam and thus the candidate's focus.
| Room Recording | |
|---|---|
| Disabled | No room recording at all. |
| Record Room at start | Require the Test Taker to perform a room scan at the start of the exam. |
| Intelligent room recording | Forces test taker to show entire room at random intervals during the exam. |
Verifying
The verifying options are used in combination with the recording options. When switched on, Proctorio will run a couple of checks to ensure all recording options work properly.
| Verifying audio, video and desktop | |
|---|---|
| Verify audio | Ensure that the webcam is working and it is not virtualized or broken. |
| Verify video | Ensure that the microphone is working and it is not virtualized or muted. |
| Verify desktop | Ensure that the desktop recording is working and is being properly recorded. |
IMPORTANT: turn off when record no Video/Audio/Screen/Web traffic is being recorded!
When Video, Audio, Screen and/or Web Traffic recordings are not in use (so switched of), these verification options should be switched off too. Otherwise candidates will not be able to start their exam.
ID Verification
ID verfication will ensure the correct person is attending the exam, by showing an ID. Live ID verification is considered an add-on by Proctorio. Only use it when it is part of your Proctorio Licence.
| ID verification | |
|---|---|
| Disabled | No ID verification at all. |
| Automatic ID verification | Require the Test Taker to present photo identification prior to starting the exam and will be automatically scanned. |
| Live ID verification | Require the Test Taker to present photo identification prior to starting the exam. The ID is then reviewed and verified by a Proctorio agent before they are allowed into the exam. |
| Signature verification | Require the Test Taker to sign an agreement before exam start. |
Full screen option
A very important and powerfull feature that prevents candidates from doing anything else on their computer except from taking their exam.
When fully activated, this option will force the exam in fullscreen and prevent access to other applications and websites.
| Fullscreen options | |
|---|---|
| Disabled | No fullscreen options at all. |
| Lenient | Navigating away from the exam page for more than 30 seconds results in removal from the exam. |
| Moderate | Navigating away from the exam page for more than 15 seconds results in removal from the exam. |
| Severe | Navigating away from the exam page results in instant removal from the exam Clipbord. |
Clipboard
Disable copy/paste functionality, including screen printing and the context menu.
New tabs
Prevents candidates to open and use new tabs. E.g. To search the web for answers. However in some cases you would like to allow access to certain links.
| New tabs | |
|---|---|
| Disable | No settings for tabs at all. |
| No tabs | Disable new tabs or windows during the exam. |
| Links only | Disable new tabs or windows during the exam except links embedded in the exam page. |
Other options
| Other options | |
|---|---|
| Close tabs | Force all other tabs and windows to be closed before the exam starts. |
| One screen | Force the test taker to disable all but one monitor before starting the exam. |
| Disable printing | Disable ability to print exam content for exam distribution preventing. |
| Disable downloads | Prevent the test taker form downloading files through the browser. |
| Clean cache | Remove system temporary files after the exam is submitted. |
| Disable right click | Disable right mouse button click functionality. |
Re-entry settings
The re-entry setting will prevent candidate from re-entering the exam.
We advise to disable this because we believe a candidate should be able to re-enter at any time. After having internet connection problems for example.
Note: By default candidates in Cirrus can always re-enter the exam within the schedule window.
| Re-entry settings | |
|---|---|
| Disabled | Re-entry is possible. |
| No re-entry | Requires the exam to be completed in one sitting, any disconnection will end the exam. |
| Agent re-entry | Requires the exam to be completed in one sitting, any disconnection will end the exam. To resume the attempt, the Test Taker must open a chat with a Proctorio agent to allow re-entry. Keep in mind that the proctorio agent does not know who the candidate is and from which company, due to privacy. |
Calculator
| Calculator | |
|---|---|
| Disabled | Proctorio will not show calculator (note: candidates can use Cirrus' calculator if activated). |
| Basic calculator | Allows Test Takers to perform calculations using an on-screen calculator with basic functions. |
| Scientific calculator | Allows Test Takers to perform calculations using an on-screen calculator with scientific functionsy. |
Whiteboard
Allows Test Takers to use a scratch pad and drawing tools on-screen.
Best Practice
Using the right combination of settings always depends on the type of exam. In most cases the candidates should not be able to access any other data.
However, we see the below combination as a best practice example:
- Recording options: Record Video, Record audio, Record screen, Record web traffic
- Room Recording: Record room at start
- Verifying: Verify video, Verify audio, Verify desktop
- ID verification: Disabled
- Signature verification: off
- Fullscreen: Lenient
- Clipboard: off
- New tabs: links only
- Close tabs: on
- One screen: on
- Disable printing: on
- Disable downloads: on
- Clean cache: on
- Disable right click: off
- Re-entry: disabled
- Calculator: optional
- Whiteboard: optional
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