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    File Transfer FTPS
    • 04 Aug 2022
    • 2 Minutes to read
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    File Transfer FTPS

    • Updated on 04 Aug 2022
    • 2 Minutes to read
    • Contributors
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    Article summary

    File Transfer via FTP Secure

    In case you require file transfer, e.g. of PDF exports, Cirrus supports FTPS aka FTP Secure which is secure encrypted FTP over TLS.

    Wikipedia has an extensive List of FTP client software ⧉ including WinSCP and FileZilla. At the bottom of this page we provide example instructions for FileZilla.

    FTP Client Sofware required!

    Though ftp.cirrusplatform.com may appear clickable, you need to install FTP Client software ⧉ on your PC and use that to access it. See also our Example instructions and List of FTP client software ⧉ [Wikipedia].

    Customer Hosted FTPS

    FTP or Plain FTP Unsupported

    As FTP aka Plain FTP is inherently insecure and therefore NOT supported by Cirrus. Our Information Security Policy requires strong encryption like TLS 1.2+.

    If Cirrus needs to setup a integration with your FTPS server we require:

    Required FTPS info
    1. Hostname (must be 99.7% available!)
    2. Port (Passive Mode only)
    3. Encryption (e.g. Explicit FTP over TLS)
    4. Username
    5. Password (should not expire)

    As it greatly reduces complexity Cirrus only supports Passive Mode ⧉.

    Cirrus Hosted FTPS

    As an additional service Cirrus can also provision a separate user and storage on a FTPS server for you.

    WhatValueRemarks
    Host (EU)ftp.cirrusplatform.com
    Port21
    EncryptionRequire explicit FTP over TLS
    UsernameCustomer-specific user provided by Cirrus. NOT your Cirrus username!
    PasswordKeep secret
    Disk Quota10 GB
    Maximum Retention90 daysAfter 90 days files may be automatically deleted
    FTP or Plain FTP Unsupported

    As FTP aka Plain FTP is inherently insecure and therefore NOT supported by Cirrus. Our Information Security Policy requires strong encryption like TLS 1.2+.

    FTPS cannot be accessed directly

    To access ftp.cirrusplatform.com you cannot click on it as a link. See info at the top of this page and the example instructions below.

    Example instructions

    Instructional Example

    Information in this section is provided as-is, merely to get you going. Please do not contact our ServiceDesk for support on FileZilla.

    FileZilla was chosen relatively randomly from the List of FTP client software ⧉. Cirrus does not endorse or support FileZilla.

    1. Download FileZilla Client ⧉
    2. Install FileZilla Client by double clicking the download and following the instructions
    3. Open the Site-manager (left-top icon)
    4. Fill in the settings, e.g. from the table under "Cirrus hosted FTPS"
    5. Also fill in your username / password.
    6. Click "Connect"
      image.png

    When succesfully connected the log panel in the left-top corner will show 'Status: Directory listing of "/" successful'.
    The right-hand panel ("Remote Site") will show the folders (top right) and the files in that remote folder (bottom right).

    The left-hand panel ("Local Site") shows your computer's folders and files.
    You can now navigate and to transfer files (or folders) just drag-n-drop them.

    Processing reports

    The processing of creating the reports on the FTPS will be run at 03:00 (UTC) at night.

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