Cirrus customers often deliver exams across multiple time zones. Regional settings control the default language, time zone, date and number format, and time format for the tenant and for new users. Use this article to set the defaults and to understand how individual users can override them.
Tenant defaults
Open Admin > Regional settings to set the tenant defaults for new users and the authoring environment.
| Setting | What it controls |
|---|---|
| Language | The default UI language. Currently US English, UK English, Dutch, or German. |
| Region and time zone | Region first, then time zone within that region. |
| Standards and formats | The format for dates, currency, and decimal separators. Currently US English, UK English, or Dutch. Affects, for example, the Numeric question decimal marker. |
| Time format | 12-hour or 24-hour clock. |
These regional settings define the defaults for newly created users, including users created through Excel import. Existing users keep whatever regional settings they had at the time their account was created.
Per-user regional settings
Authors, schedulers, admins, and other staff can override the tenant defaults in their own profile.
- Sign in.
- Select your name in the top right.
- Select My settings.
- Adjust language, time zone, and standards and formats.
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Candidates do not have access to My settings. They choose a language on the login screen and that choice applies for the session.
Admin cannot edit per-user regional settings
Admins cannot see or change another user's time zone or format settings. If a user needs help changing these, ask them to do it in their own profile, or contact the Service Desk.
UK English versus US English: invigilation versus proctoring
The most visible difference between UK and US English is on the Delivery tab:
- UK English: Delivery > Invigilation, with role "invigilator".
- US English: Delivery > Proctoring, with role "proctor".
Switch the user's language to whichever convention your organisation uses. Cirrus uses the same underlying feature; only the labels change.
Authoring login screen language
The authoring login screen has its own language selector. The choice there only affects the login screen itself. Once the user signs in, Cirrus uses the language from their profile settings.
Scheduling and time zones
The schedule time zone is set per schedule by the scheduler. The default at schedule creation comes from the scheduler's own regional settings. It is the scheduler's responsibility to pick the correct time zone, normally the delivery centre's.
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When candidates sit the same schedule from different time zones, the schedule window is in the scheduler's chosen zone. Candidates see their own local time on their dashboard, calculated from the schedule's time zone. Communicate this clearly when announcing the exam.