The Admin > Users screen lists every user (candidate and staff) accessible to your account. Use this article to find users, edit their accounts, and manage their hierarchy memberships.
What you can see depends on your access levels. System Administrators see every user. Other admins see only users in their delegated hierarchies.
Find a user
Open Admin > Users.
Filter the list:
- Search box: by name, username, email, or user ID.
- Hierarchy search: by hierarchy group.
- Role checkboxes: by site role.
The list updates as you change filters. Select a row to open the user.
Edit a user
Selecting a user opens their profile. From there:
- Edit account details on the main tab. See Manually add or manage a user for every field.
- Open the Hierarchy tab to see and edit hierarchy memberships.
Assign or remove hierarchies
On the Hierarchy tab:
- Select + Add hierarchy to add another hierarchy to the user.
- Toggle Administrator on a hierarchy to give the user delegated admin rights over that group.
- Toggle View reports to control Report-screen visibility per hierarchy.
Each row represents one hierarchy the user belongs to. The toggles in that row scope the permission to that specific hierarchy.
The user's site role sets the ceiling for what permissions can be ticked on the Hierarchy tab. A site role without Manage users cannot be made an Administrator on a hierarchy, even by ticking the checkbox.
View as user
A useful support feature: select the eye icon next to a user to see Cirrus as that user. Useful when troubleshooting a candidate who reports a UI issue. Behaviour matches what the user themselves would see.
Delete a user
Use the row action to delete. The user moves to the trash can for 30 days, where they can be restored. After 30 days, permanent deletion becomes available.
Bulk operations
For bulk user management, use the Excel import or an integration. The Users panel is best for single-user changes.