Based on customer feedback Cirrus has reduced the frequency of releases. Regular deployments of new versions of our platform are planned for Tuesday early mornings, see our Release calendar
Time of release per hosted region:
- EU: 06:00 CET/CEST (UTC+1 / UTC+2)
- CA: 00:00 EST/EDT (UTC-5 / UTC-4)
- SG: 21:00 SGT (UTC+8)
- AU: 00:00 AEST (UTC+10)
Cirrus announce releases at least 2 weeks in advance via our Status Page and on this portal in the Release Notes.
Customers that have an RC subscription have the opportunity to test the new release at least 1 week in advance of a release on cirrusrc (normally at least 4 weeks).
Maintenance of infrastructure
Maintenance of the infrastructure normally take place on Sundays.
Our data shows that this day has the least amount of digital exams, and will cause the least disruption for our customers.
Reserved Maintenance Window per our SLA:
- EU: Sunday 03:00-05:30 CET/CEST (UTC+1 / UTC+2)
- CA: Sunday 03:00-05:30 EST/EDT (UTC-5 / UTC-4)
- SG: Sunday 03:00-05:30 SGT (UTC+8)
- AU: Sunday 03:00-05:30 AEST/AEDT (UTC+10)
Hotfix
Hotfixes are the exception to our release cycle. Cirrus has the right to deem a bug of such a nature that a hotfix is required.
Hotfixes have minimal downtime and will normally be released at 06:00am CET/CEST.