---
title: "Manually add or manage a user"
slug: "manual-administration-of-users"
tags: ["admin", "ReadSpeaker"]
updated: 2026-05-28T11:22:49Z
published: 2026-05-28T11:22:49Z
canonical: "help.cirrusassessment.com/manual-administration-of-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cirrusassessment.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manually add users

***Use this guide to add individual users. For bulk imports, use the [Excel import](/v1/docs/importing-users) functionality.***

To [add](https://help.cirrusassessment.com/docs/manual-administration-of-users#add-user), [edit](https://help.cirrusassessment.com/docs/manual-administration-of-users#update-user), or [remove](https://help.cirrusassessment.com/docs/manual-administration-of-users#delete-user) users, go to **Admin > Users**.

              Permissions in Roles

              

To manage users, you need the **Manage users** permission under **Roles > Administration > Manage users**. A System Admin can also grant this permission at the hierarchy group level.

#### Add user

1. Go to **Admin > Users**.
2. Click **Add new user**.
3. The **Add user** dialog opens.
4. Complete the required fields. See [User fields](https://help.cirrusassessment.com/docs/manual-administration-of-users#user-fields) for details.
5. Click **Save**.

After adding the user, open their record to review [permissions and hierarchies](https://help.cirrusassessment.com/docs/user-management-start-here#permissions) on the **Hierarchy** tab.

![Screenshot 2021-07-22 at 10.16.23.png](https://cdn.document360.io/cdfc20c8-6721-4154-b0a1-9f49f139d107/Images/Documentation/Screenshot%202021-07-22%20at%2010.16.23.png)

#### Update user

1. Go to **Admin > Users**.
2. Search for the user.
3. Click on the user to open their record.
4. The **General** tab opens with the user's information.
5. Edit the required fields and save.

Click the **Hierarchy** tab to update [permissions and hierarchies](https://help.cirrusassessment.com/docs/user-management-start-here#your-permissions-as-an-admin-and-the-permissions-you-can-set-for-users-).

#### Delete user

1. Go to **Admin > Users**.
2. Search for the user.
3. Select the user in the overview and click **Delete**.
4. Confirm when prompted.

![Screenshot 2021-07-22 at 10.38.03.png](https://cdn.document360.io/cdfc20c8-6721-4154-b0a1-9f49f139d107/Images/Documentation/Screenshot%202021-07-22%20at%2010.38.03.png)

Deleted users are quarantined for 30 days in the [Trash Can](/v1/docs/trash-can).

#### User fields

Most user fields are self-explanatory. Fields in **bold*** are mandatory (First Name, Last Name, Username/Password, (Cirrus) Role, and for candidates also the User ID).

| User information | Description | Example |
| --- | --- | --- |
| **First Name*** | First name of the user | John |
| **Last Name*** | Last name of the user | Smith |
| **Username*** | Username used to log in to the Cirrus platform | johnsmith or johnsmith@example.com |
| **Password*** | A personal secure password with at least 5 characters | n/a |
| **Select role*** | The role defines the type of user. See [Admin > Roles](/v1/docs/roles) | Candidate, System Administrator, Author |
| **User ID*** | Unique ID within Cirrus to identify a user; also used for API integrations. Optional for non-participants | johnsmith or johnsmith@example.com |
| Synchronisation key (**deprecated**) | The sync ID is a unique identifier for external integrations | 0fcf0639-a0ea-4274-abe9-ac9290c43999 |
| Special needs | When enabled, the user may receive [extra time](/v1/docs/extra-time) depending on assessment options | n/a |
| Enable [Readspeaker](/v1/docs/readspeaker) | Enables the user to have text read aloud | Only visible when the add-on is activated |
| Labels | Labels add metadata to users | See [Labels](https://help.cirrusassessment.com/docs/labels#using-labels-for-user-management-scheduling) |
| Allow login via these IP addresses | Restrict login to specified IP addresses | See [more info](https://help.cirrusassessment.com/docs/user-management-start-here#restricting-login-access-to-certain-ips) |
| Time zone | The user's time zone. Defaults to the [regional settings](/v1/docs/regional-settings) value | Can only be set via [Excel import](/v1/docs/importing-users) |

| Personal information | Description | Example |
| --- | --- | --- |
| E-mail address | Email address. Recommended; useful for [password reset](https://help.cirrusassessment.com/docs/user-management-start-here#enabling-or-disabling-password-reset-for-users) | johnsmith@example.com |
| Date of Birth | Date of birth | 22 July 2001 |
| Cellular phone | Phone number | 0123456789 |
| Address line 1 | Address | 1 Example Street |
| Address line 2 | Additional address |  |
| Postal code | Postal code in any format | 12345 or 1234AB |
| Post address code | Post address code |  |

| Login information | Description | Example |
| --- | --- | --- |
| Disable Cirrus login | Disables access to the platform | May also be useful when using [SSO](https://help.cirrusassessment.com/api/docs/saml-2) |
| Disable password reset | Disables the [password reset](https://help.cirrusassessment.com/docs/user-management-start-here#enabling-or-disabling-password-reset-for-users) option on the login screen |  |