---
title: "Candidate feedback"
slug: "candidate-feedback"
tags: ["candidate", "admin"]
updated: 2026-05-28T11:17:52Z
published: 2026-05-28T11:17:52Z
canonical: "help.cirrusassessment.com/candidate-feedback"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.cirrusassessment.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Candidate Feedback

**This article explains how to enable candidates to report feedback on questions during their exam.**

              Available since 7 March 2023

              

As part of continuous improvement, some organisations enable candidates to report feedback on question items during their exams. Cirrus provides [Feedback Administration](/docs/candidate-feedback#feedback-administration) to manage this from within the platform.

## Reporting feedback during an exam

When *enabled* for an assessment, a **Report Feedback** link is available to the candidate during the exam.

![](https://cdn.document360.io/cdfc20c8-6721-4154-b0a1-9f49f139d107/Images/Documentation/Screenshot%202023-03-21%20at%2016.22.29.png)

The candidate selects a **Type of feedback**:

- Unsolvable question
- Spelling or typo
- Feedback/hint is incorrect
- Display problem

Together with the **Title** (a concise summary) and the full **Feedback comment**, this enables your organisation to process feedback efficiently.

![Screenshot 2023-03-21 at 16.23.16.png](https://cdn.document360.io/cdfc20c8-6721-4154-b0a1-9f49f139d107/Images/Documentation/Screenshot%202023-03-21%20at%2016.23.16.png)

## Candidates can report feedback

If your administrator has granted your role the ["Edit report feedback option" permission](/docs/assessment-roles), you can toggle **Candidates can report feedback** under **Tools** in the assessment options. Without this permission, the option is disabled and greyed out.

![image.png](https://cdn.document360.io/cdfc20c8-6721-4154-b0a1-9f49f139d107/Images/Documentation/image%2847%29.png)

              Default on or off?

              

Your administrator can set whether this option is on or off by default for your organisation. See [Candidate Feedback Defaults](/docs/candidate-feedback-defaults).

## Feedback administration

Candidate feedback on question items is managed under **Content Management**. See [Candidate Feedback Administration](/docs/candidate-feedback-administration) for details, including [setup instructions](/docs/candidate-feedback-administration#setup-candidate-feedback) for administrators.